First adult passport
When you’re in branch ask for the Digital Check & Send service. We’ll help you complete your digital application on one of our tablets. Please check with your local branch if you need to book an appointment to complete your application there
We’ll take your photo
The photo we take will be compliant with HM Passport Office guidelines and used as part of your application
We’ll check it’s right
We’ll check your supporting documents to make they meet all the necessary requirements. We’ll submit your application electronically and send off your supporting documents to HM Passport Office by Special Delivery
You’ll receive your passport in the post
HM Passport Office will send you text messages and emails to update you on the progress of your application. You’ll receive your passport from the HM Passport Office in the post
Preparing for your application
You can use this service if:
What you need:
When applying for your first passport, you’ll need to provide details of someone who can confirm your identity.
This person will be emailed and asked to confirm your identity. Please check with them before you start the application that they are happy to be contacted for confirmation.
The person confirming your identity must:
We will need their:
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Your Finances
National Lottery
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Common Digital Check & Send questions
How much does the Digital Check & Send service cost?
Our Digital Check & Send service costs £16.00. The fee includes your photo and delivery to the HM Passport Office. This is on top of the fee due to HM Passport Office.
| HM Passport Office fee | Post Office Check & Send fee | Total |
|---|
| Adult standard 34-page passport | £88.50 | £16.00 | £104.50 |
|---|
| Adult frequent traveller 50-page passport | £100.50 | £16.00 | £116.50 |
|---|
| Child standard 34-page passport | £57.50 | £16.00 | £73.50 |
|---|
| Child frequent traveller 50-page passport | £69.50 | £16.00 | £85.50 |
|---|
What do I need to complete a Digital Check & Send renewal?
- Your existing or old, undamaged passport
- A UK mobile number
- Your address in the UK
- A valid email address
- Full payment for your application: a £16.00 Digital Check & Send fee in addition to the passport fee payable to HM Passport office
What documents are required to prove a change of name?
- Marriage certificate, or
- Civil partnership certificate
Are you are going back to your maiden or unmarried name? Or to a previous name once used? You’ll need:
- One document from List A
- A signed statement saying that you now use your maiden name for all purposes
- Your birth certificate
- Your marriage certificate showing both names
- Your decree absolute (if applicable)
- Evidence of all previous names from List B
Do you want to travel in your new name shortly after getting married or forming a civil partnership? You’ll need:
- Completed PD2 form (post-dated form)
- Visit the GOV.UK passport web page for advice and to download the PD2 form
Are you changing the name on a child passport? You’ll need:
- A signed statement from everyone that has parental responsibility for the child saying they give permission to the name change, or
- A court order allowing the change of name and both of the following:
- One piece of evidence from List A
- At least one piece of evidence from List B
Are you are changing the spelling of your name slightly? eg Bryan to Brian, changing the order your forenames appear in your passport, or dropping a forename? You’ll need:
- One document from List A and one document from List B, or
- Two documents from List A
Are you changing your name following gender re-assignment? You’ll need:
- Gender recognition certificate or re-registered birth certificate, or
- A letter from your doctor or medical consultant together with:
- One document from List A, and
- At least one document from List B
Are you changing your name for any other reason? You’ll need:
- One document from List A, and
- At least one document from List B
List A – please provide one document which confirms your name in current use
- Tax record, eg a letter from a tax authority
- National identity card or equivalent
- Employment record, eg an official letter from your employer
- Visa or residence permit
- Educational record, eg a school report
- Letter sent to you from a central, regional or local government department
- Driving licence
- Medical/health card
- Voter’s card
- Bank statement
- Baptism/Confirmation certificate
List B – please provide one document that shows each name change that has taken place
- Marriage certificate
- Civil partnership certificate
- Gender recognition certificate
- Enrolled deed poll
- Un-enrolled deed poll (change of name deed) signed in both your old and new names
- Certificate of naturalisation or registration
- Statutory declaration or affidavit signed in your new name
- Birth certificate (upon re-registration)
- Certificate from the Court of the Lord Lyon of Scotland
- Adoption order/certificate
Can I track my Digital Check & Send application?
- Your passport renewal application has been received
- Your old passport has been received
- Your application has been approved
- Your new passport is on its way
You can track your application using the link and reference on your Digital Check & Send receipt. Remember to keep it safe.
How can I get in touch?
Online:
Using our help & support hub By post:
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